Privacy Policy for Spark Flash Insurance Agency

Last Updated: [Insert Date: e.g., November 13, 2025

At Spark Flash Insurance Agency, we understand the importance of protecting the privacy of the personal and financial information you entrust to us. As a financial institution, we are required by law to provide you with this notice of our privacy policies and practices. This policy applies to our website sparkflashinsurance.com and all services we offer.

Contact Information

Spark Flash Insurance Agency

Address: 750 south Orange blossom trail suite 221/330 

Privacy Contact Email: media@sparkflashinsurance.com 

Phone: 407-284-3352

Information We Collect (Nonpublic Personal Information - NPI)

We collect nonpublic personal information (NPI) about you from the following sources, primarily to quote, service, and underwrite your insurance policies.

  • From You (Applications/Forms):

    • Identification Data: Name, address, phone numbers, email address, date of birth, driver's license number, Social Security Number (if applicable for certain products).

    • Health Data: (For life and health insurance applications only) Medical conditions, history, and physical health status.

    • Policy/Risk Data: Details necessary for coverage, such as vehicle information (VIN, accident history), property details (address, age), and claims history.

  • From Others (Third Parties):

    • Consumer Reporting Agencies: Credit information, motor vehicle records, and claim history reports (e.g., CLUE reports).

    • Insurance Companies/Underwriters: Information related to your past and current policies, and claims.

    • Affiliates/Service Providers: Data shared to facilitate transactions or services

 Our Use of Your Information

We use your Nonpublic Personal Information (NPI) to operate our business and provide you with insurance products and services.

  • Underwriting and Rating: To evaluate and assess your risk, determine eligibility, and calculate accurate premiums for your policies.

  • Policy Servicing: To process transactions, manage your account, administer your policies, and provide customer support.

  • Claims Processing: To investigate, manage, and pay claims.

  • Marketing and Offers: To offer you other insurance and financial products or services we believe may be of interest to you.

  • Legal & Security: To protect against and prevent fraud, comply with legal and regulatory obligations (GLBA, HIPAA, etc.), and respond to legal process.

(Your Information Will Never be Shared With third parties for marketing purposes)

How We Share Your Information

We may share your NPI with affiliated third parties as permitted or required by law, and as described below.

Category of Sharing Purpose and Recipients Consumer Control (GLBA)With Insurance Companies To process your application, underwrite policies, and facilitate claims management. No Opt-Out (Permitted by law to service your policy.)With Service Providers To perform necessary business functions, such as data processing, billing, auditing, and document management. No Opt-Out (Contractually required to protect confidentiality.) For Legal and Compliance To law enforcement, regulators, or in response to a subpoena or court order. No Opt-Out (Required by law.)

Protecting Confidentiality and Security (GLBA Safeguards Rule)

We maintain physical, electronic, and procedural safeguards to protect your NPI. We limit access to your NPI to only those employees, affiliates, and service providers who need to know that information to provide products or services to you. We review our security standards and procedures regularly to protect against unauthorized access and use of your information.

Website Data Collection (Non-NPI)

We use cookies, web beacons, and other standard web technologies for website functionality, traffic analysis (e.g., Google Analytics), and advertising (e.g., marketing our agency). This data generally does not contain your NPI but helps us improve the user experience. You can manage cookies through your browser settings.

Changes to This Privacy Policy

We may change this Privacy Policy at any time. If we change our information practices, we will provide you with a revised notice as required by law (usually annually, and before we make material changes that affect your opt-out rights). The most current policy will always be posted on our website.

"Mobile Opt in, SMS Consent,  and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes."


SMS Terms & Conditions
1- SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:
If you have consented to receive text messages from Spark Flash, you may receive messages related to the following:

  • Appointment Reminders
  • Follow-up Messages
  • Billing inquiries
  • Requested Quotes Information
  • Late Payment
  • Renewals
  • Cancellation Reminders

You can reply STOP to opt out of SMS messaging from Spark Flash at any time."

3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per week related to your [appointments/billing, etc.].

4- Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:
You may opt-in to receive SMS messages from Spark Flash Insurance Agency in the following ways (This is an example. Please include the method used.)

  • Verbally, during a conversation
  • By submitting an online form
  • By filling out a paper form

6- Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7- Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us
Additional Options:

  • If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8- Standard Messaging Disclosures:

  • Message and data rates may apply.
  • You can opt out at any time by texting "STOP."

Call US: (407) 284-3352